Online age verification

Confirm the age of your online customers

Working with age-restricted online products or services? Stay compliant and prevent selling to minors. Age verification must go beyond a checkbox exercise and be an integral part of identity verification.


Gatekeeper for age-restricted products and services

Online age verification solutions are specifically designed for companies that deal with age restrictions, to serve as a gatekeeper towards minors. Age-restricted products require businesses to verify the age and identity of buyers. There is a regulatory compliance requirement, for example to comply with gambling legislation and alcohol laws.

Whether you run an age-restricted digital service such as online gaming or dating, or an ecommerce store selling e-cigarettes, cannabis or alcohol. Confirming the minimum age requirement is inevitable, and the simple “I am 18 years old” checkbox is not enough. An identity screening solution with verification of a customer’s age is the need of the hour.


Features to verify your customer's age online

Using advanced document verification and biometrics such as face liveness detection, Evalid accelerates and simplifies age verification without compromising KYC and AML compliance.

Perform online real-time verification of ID's, birth certificates, age, email addresses and phone numbers
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Capture unique data about an individual’s characteristics - voice, facial recognition, video, and selfie
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Adopt security measures against Biometric Presentation Attack Detection (anti-spoofing)
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Improving efficiency by adopting proven industry practices standards such as Instant document capture and optical character recognition (OCR)
Automate the extraction of personally identifiable data such as name, date of birth, nationality, and country of residence with ease and simplicity
Online ID card checks including passport, drivers license, nationality identity card, and residency card

KYC compliant

The law requires age-restricted sellers to verify the age and identity of their customers and to take necessary measures to reduce minor exploitation on their platforms. Compliance with Know Your Customer regulations will help your business gain credibility as a compliant entity. In addition, businesses selling age-restricted products are under the social responsibility to prevent underage sales and save minors from fraudsters in online spaces.


Keep legitimate customers in

But verifying a customer’s age shouldn’t just serve the purpose of regulatory compliance. It has to deliver an optimal online experience that won’t scare off age-appropriate customers from purchasing your products and services. For businesses that focus on age-restricted products and services, one of the most fundamental business factors is ensuring convenience for legitimate customers, while reducing the risk of minors obtaining access to such products.


Benefits of online identity verification

  • Reduce friction by removing bottlenecks and improving straight-through processing
  • Have total control over the age verification process
  • Verify all kinds of identity documents such as a passport or drivers’ licence
  • Reduce costs and save money by using a cost-effective and transparent solution
  • Easy to implement with third party data and systems using developer friendly APIs

Get started with an online solution!

Let an expert show you how easy it can be to integrate our automated verification solutions into your onboarding process, whether it be within your app, on your website or as an addition to an existing system. Request more information here and we’ll be in touch shortly.

Typical ways to verify your client’s age

Electronic identity verification

For electronic identity verification (IDV), customer data such as birthdate, name and address is checked to ensure legitimacy. With this kind of verification, the consumer’s personally identifiable information is obtained with their consent, and is then checked against data sources to see if the information matches — in other words, it is established if the customer is indeed who they say they are. IDV’s can be strengthened through two-factor authentication that include email and phone number verification.

Document verification

Verifying a client’s ID document can also prove a valuable layer of information for age-restricted product sellers. For document verification, a customer’s photograph is compared with their ID document. ID documents are photographed and sent in electronically. These photos are then automatically compared to ID document templates to analyze for forgery or alteration. The information can also be collected using optical character recognition and then run through the IDV process.

Biometric-based verification

Facial verification is one of the best approaches to shield your business from risks of underage access and identity fraud. It acts as a strong deterrent for underage customers and would-be fraudsters who use fake or stolen identities to access your age-restricted online service. Verification based on biometrics promises greater accuracy, higher security, and better convenience for legitimate users.

How Evalid’s online age verification works

Evalid’s age verification solution automatically extracts, decodes, and calculates the date of birth from government-issued ID documents and compares versus user input data. Other credentials such as first name, middle, surname, address, and ID card number are verified concurrently to perform in-depth screening of individuals. Optionally, the user takes a photo and performs a liveness detection test. Evalid sends an OK to your company if the verification passed all tests, letting your customer proceed with their actions.

About Evalid

At Evalid we provide Identity Verification as a Service. Meaning we do the entire identity check for you, instead of just providing you with the software. Our experienced agents work around the clock to check and verify every entry, making sure we don't miss a thing. Want to find out more? Request a demo or get in touch!